terms and conditions

General Terms and Conditions (GTC) for the online shop “Studio Domkind”

1. General and scope

1.1 These General Terms and Conditions apply to all orders placed via the online shop “Studio Domkind” (hereinafter “Shop”).

1.2 Provider and contractual partner is:

Studio Domkind
Aachener Strasse 17
50674 Cologne

E-Mail: info @domkind.com

2. Offer and conclusion of contract

2.1 The presentation of the products in the shop does not constitute a legally binding offer, but an invitation to order.

2.2 The contract is concluded as soon as the customer places an order in the shop and this is accepted by Studio Domkind by means of an order confirmation via email.

3. Products and Services

3.1 Studio Domkind offers children’s books, visual art and music in print form and as digital downloads.

3.2 Digital products (e-books, artworks and music downloads) are available for download after successful payment.

3.3 The right of withdrawal for digital downloads expires as soon as the customer starts the download (Section 356, Paragraph 5 of the German Civil Code).

4. Prices and payment terms

4.1 All prices quoted are in euros and include VAT.

4.2 The following payment methods are accepted:

  • PayPal
  • credit card
  • Klarna
  • Transfer

4.3 Payment is due immediately upon completion of the order.

    5. Shipping and delivery conditions

    5.1 Printed products are shipped via DHL standard or express shipping.

    5.2 Shipping costs are based on the current DHL rates and are displayed during checkout.

    5.3 The delivery time is usually 3-5 working days within Germany, unless otherwise stated.

    5.4 Digital products will be made available for download immediately after receipt of payment.

    6. Right of withdrawal and return

    6.1 Consumers have a 14-day right of withdrawal for physical products in accordance with Section 355 of the German Civil Code (BGB).

    6.2 To exercise the right of withdrawal, the customer must send an email to info @domkind.com and state the reason for the withdrawal. The return address will then be communicated.

    6.3 The customer bears the costs of return shipping. The purchase price will be refunded provided the product is returned undamaged.

    6.4 There is no right of withdrawal for digital products (music and works of art, e-books) once the customer has started the download (Section 356 Paragraph 5 of the German Civil Code).

    7. Liability

    7.1 Studio Domkind is not liable for damages resulting from improper use of the products.

    7.2 Printed products are carefully checked and securely packaged. However, Studio Domkind accepts no liability for damage that occurs during transport by DHL.

    8. Data Protection

    Studio Domkind treats personal data confidentially and uses it exclusively for order processing. For details, please see the privacy policy .

    9. Final provisions

    9.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

    9.2 Should individual provisions of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected.